Dying Hard Drive or PSU - Teh Forum

HardwareDying Hard Drive or PSU

From:	ANT_THOMAS	10 Jan 2014 19:40
To:	ALL	1 of 47

One of the hard drives in my server occasionally disappears. More so recently.

It's only ever one hard drive. A reboot doesn't usually sort it but a proper power cycle does.

First thought possibly the PSU not being able to cope with so many hard drives (9 :$) but it's been fine for about 2 years so starting to think hard drive.

Hard drive is out of warranty. The SMART stats claim one failure but I'm not sure I understand what the numbers actually mean. Do the numbers have to be above the threshold?

Code:

HD Tune: ST31000340AS Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 101 99 6 45405802 Ok

(03) Spin Up Time 91 90 0 0 Ok

(04) Start/Stop Count 100 100 20 215 Ok

(05) Reallocated Sector Count 19 19 36 1665 Failed

(07) Seek Error Rate 57 52 30 81935363 Ok

(09) Power On Hours Count 47 47 0 47258 Ok

(0A) Spin Retry Count 100 100 97 2 Ok

(0C) Power Cycle Count 100 100 20 216 Ok

(B8) (unknown attribute) 100 100 99 0 Ok

(BB) (unknown attribute) 100 100 0 0 Ok

(BC) (unknown attribute) 100 99 0 327685 Ok

(BD) (unknown attribute) 100 100 0 0 Ok

(BE) Airflow Temperature 52 24 45 823722032 Ok

(C2) Temperature 47 76 0 47 Ok

(C3) Hardware ECC Recovered 46 10 0 45405802 Ok

(C5) Current Pending Sector 100 100 0 382 Ok

(C6) Offline Uncorrectable 100 100 0 382 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok

Power On Time : 47258

Health Status : Failed

┌─────┐
│ │
│ ┌─┐ │
│ │ │ │
│ └─┘ │
│ │
│ ┌─┐ │
│ │ │ │
│ │ │ │
└─┘ └─┘

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From:	ANT_THOMAS	10 Jan 2014 19:40
To:	ALL	2 of 47

40876.2
Well that fucked up. Looked fine in the editor. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	ANT_THOMAS	10 Jan 2014 19:41
To:	ALL	3 of 47

Code:

HD Tune: ST31000340AS Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 101 99 6 45405802 Ok

(03) Spin Up Time 91 90 0 0 Ok

(04) Start/Stop Count 100 100 20 215 Ok

(05) Reallocated Sector Count 19 19 36 1665 Failed

(07) Seek Error Rate 57 52 30 81935363 Ok

(09) Power On Hours Count 47 47 0 47258 Ok

(0A) Spin Retry Count 100 100 97 2 Ok

(0C) Power Cycle Count 100 100 20 216 Ok

(B8) (unknown attribute) 100 100 99 0 Ok

(BB) (unknown attribute) 100 100 0 0 Ok

(BC) (unknown attribute) 100 99 0 327685 Ok

(BD) (unknown attribute) 100 100 0 0 Ok

(BE) Airflow Temperature 52 24 45 823722032 Ok

(C2) Temperature 47 76 0 47 Ok

(C3) Hardware ECC Recovered 46 10 0 45405802 Ok

(C5) Current Pending Sector 100 100 0 382 Ok

(C6) Offline Uncorrectable 100 100 0 382 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok

Power On Time : 47258

Health Status : Failed

┌─────┐
│ │
│ ┌─┐ │
│ │ │ │
│ └─┘ │
│ │
│ ┌─┐ │
│ │ │ │
│ │ │ │
└─┘ └─┘

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From:	ANT_THOMAS	10 Jan 2014 19:42
To:	ALL	4 of 47

40876.4
I really can't use the code tags :(( ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	cynicoid	10 Jan 2014 20:04
To:	ANT_THOMAS	5 of 47

40876.5 In reply to 40876.1
Have you tried it on a different power rail (swap with one of the drives you know is working). I was getting random BSODs which turned out to be a drive failing because it was sharing a rail with a graphics card, the draw on the rail was too much even though the PSU could cope overall.

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From:	CHYRON (DSMITHHFX)	11 Jan 2014 02:42
To:	ANT_THOMAS	6 of 47

40876.6 In reply to 40876.1
If SMART says fail, then that's pretty serious (although I have a drive that says fail in this OS and fine in that, so apparently subjective. Still the drive deffo had major problems and had to be replaced). I would immediately try to back up the drive and replace it without dithering over whether there's a problem or not. The worst outcome is that a) it fails and b) can't be recovered. ---- "the corruption of power may be bad, but the corruption of powerlessness is worse.'"

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From:	ANT_THOMAS	11 Jan 2014 14:13
To:	cynicoid CHYRON (DSMITHHFX)	7 of 47

40876.7 In reply to 40876.6
I'll try the different rail idea but I think this gives me a good excuse to get another bigger hard drive. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	ANT_THOMAS	11 Jan 2014 20:33
To:	ALL	8 of 47

40876.8
Well it's gone again and I can't be bothered going into the attic to power cycle. Is there a manufacturer of choice these days? Or is the standard pretty similar these days? I assume my drives spindown since they're in a windows server so do I even need a NAS designed drive? All my drives are Seagate and this is first possible failure I've had. Drive is about 6 years old and definitely out of Seagate warranty. Seen a Toshiba drive that seems the best £/TB currently. Also, do people still like ebuyer? I probably stupidly started reading comments on HUKD and there's a lot of negative feelings towards them at the moment. Mainly due to their return policy. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	milko	11 Jan 2014 23:19
To:	ANT_THOMAS	9 of 47

40876.9 In reply to 40876.8
I've never had to return anything to them I don't think, but I bought something off them for the first time in years the other day and it was all good, free next day delivery too.

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From:	ANT_THOMAS	12 Jan 2014 00:14
To:	milko	10 of 47

40876.10 In reply to 40876.9
My only issue in the past (or annoyance I guess) is that the free saver delivery was always next day delivery but dispatched about 5 days after you order. Didn't make sense apart from them trying to encourage/force people onto more expensive options. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	koswix	12 Jan 2014 01:06
To:	ANT_THOMAS	11 of 47

40876.11 In reply to 40876.10

I remember having a right ball ache returning stuff to them about 10 years ago or more. Beyond that, can't really help.


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If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	Lucy (X3N0PH0N)	12 Jan 2014 19:23
To:	ANT_THOMAS	12 of 47

40876.12 In reply to 40876.10
I always tend to buy from them and I've not had any issues. Had to return my Nexus 7 and that all went fine too, not returned anything else. They're not as good as they used to be on price, but they're not bad. , , , , , , , , , , `' (o,o) (o,o) (o,o) (o,o) (o,o) \ \|)__) \|)__) \|)__) \|)__) \|)__) ''`>-,--”-”---”-”---”-”---”-”---”-”---- ,'.*''`

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From:	ANT_THOMAS	12 Jan 2014 20:02
To:	ALL	13 of 47

40876.13
Same all round for me. I've generally bought from there or Scan, since I can actually go to the Scan shop/warehouse and buy it there and then. Never had any issues with eBuyer either, I guess it could well be a very vocal minority. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	koswix	13 Jan 2014 00:09
To:	ANT_THOMAS	14 of 47

40876.14 In reply to 40876.13

Their merry Xmas photo was quite good - with the leader board on the wall in the background showing which member of staff had successfully rejected the most returns. They quickly removed that from their Facebook page.


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             ┌────┐    ┌────┐                      
          │    │    │    │ ▪                    
          │    └────┘    │                      
          │   ──┐  ┌──   │ ▪                    
   ┌──────┤    ▪    ▪    │                      
  ┌┘      │              │ ▪                    
┌─┤       └──┐  │  │  ┌──┘                      
│ │          │ ││  ││ │   ┌─┐                   
│ │          └─┼┤  └┴─┴───┘ │                   
│ │           ─┘│           │                   
│ │   ┌──────┐  └┬──────────┘                   
  │   │      │   │                              
  │   │      │   │                              
  └───┘      └───┘

If Feds call you and say something bad on me, it may prove what I said are truth, they are afraid of it.

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From:	ANT_THOMAS	13 Jan 2014 16:30
To:	ALL	15 of 47

40876.15
Just bought a 3TB Seagate external drive that had a drive inside that (I think) costs about £10 more on its own. Put the 3TB in the server and maybe going to have the 1TB as some sort of spare external drive. Probably not an amazing idea as a backup drive if it's not reliable. Is hard drives overheating a big issue? Because the 1TB was in the middle of a set of 5 hard drives. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	ANT_THOMAS	13 Jan 2014 16:40
To:	ALL	16 of 47

40876.16
Should I spread the bottom 5 hard drives out a bit better? ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	CHYRON (DSMITHHFX)	13 Jan 2014 16:52
To:	ANT_THOMAS	17 of 47

40876.17 In reply to 40876.16
Either that or boost ventilation. # of drives does seem excessive to me, and an invitation to heat/psu issues. Are you just trying to eek out some extra life from old, small drives? ---- "the corruption of power may be bad, but the corruption of powerlessness is worse.'"

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From:	ANT_THOMAS	13 Jan 2014 17:08
To:	CHYRON (DSMITHHFX)	18 of 47

40876.18 In reply to 40876.17
Depends what you class as small. 160GB (OS drive) 400GB 10GB (old server OS drive that has now been pulled) 500GB 500GB 3TB (was 1TB position) 2TB 2TB I might get another 5.25 to 3.5 bracket and pop the 3TB at the top. ┌─────┐ │ │ │ ┌─┐ │ │ │ │ │ │ └─┘ │ │ │ │ ┌─┐ │ │ │ │ │ │ │ │ │ └─┘ └─┘

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From:	CHYRON (DSMITHHFX)	13 Jan 2014 20:04
To:	ANT_THOMAS	19 of 47

40876.19 In reply to 40876.18
In terms of what's on the store shelves currently, anything <1TB. I think they're cheap enough that you could replace the 4 small drives with one drive for an overall cooler and less power-hungry set up. Though you'd have to copy (and possibly reinstall) stuff, which is never fun. You could still use the small drives in usb for backups. ---- "the corruption of power may be bad, but the corruption of powerlessness is worse.'"

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From:	Ken (SHIELDSIT)	15 Jan 2014 07:49
To:	ANT_THOMAS	20 of 47

40876.20 In reply to 40876.16
If I have to stack my drives like that I make sure to put a fan at the front so air can at least get pulled through and keep them somewhat cool. You might be able to find some software that will monitor/report the temperature of the drives. --------------------------------------------- Give me liberty or, I dunno, something.

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