It may have been that I was kicking up a fuss using whatever route possible. Calls, Twitter, Forum, Email. Though I'd wouldn't be too surprised if they hadn't linked it all together as being the same customer each time. When the call centre said the next activation date they could offer was in October I just refused and demanded to speak to a manager, it seemed to work.
I find complaining on Twitter works quite well these days. It's public, and if it was to be picked up by someone with a reasonable following on Twitter it ends up being a bit of a PR nightmare. |
bastard by name