Stupid bank

From: ANT_THOMAS25 Nov 2013 14:56
To: Dave!! 5 of 17
That's nice. Can it actually be trusted to work well though?
From: milko25 Nov 2013 15:09
To: ALL6 of 17
as far as I can tell the HSBC machines that don't have the scanner, just an envelope, still register the money pretty much straight away. Some branches have newer machines than others. And they all give a receipt. But anyway, yes, sign 'o the times. Even my local waitrose has self-checkouts now :( and I generally use them instead of a human one :C
From: Dave!!25 Nov 2013 15:41
To: ANT_THOMAS 7 of 17
It shows you what it thinks it is and asks you to confirm that it's correct before it continues. So far, it's got all but one of my cheques correct. The only one it got wrong was one that was so badly written it couldn't decipher it at all. It'll still pay it in for you though and gives you a scanned copy as a receipt so you can check it went through and challenge the bank if it doesn't show up on your account the next day (these ones have to be checked manually at the end of the day by the bank, just like old-fashioned envelope ones).

Either way, it's quite a neat system and much better than the HSBC one the missus has used before.
EDITED: 25 Nov 2013 15:41 by DAVE!!
From: ANT_THOMAS25 Nov 2013 15:41
To: milko 8 of 17
Our Tesco now has hand held barcode scanners for people to scan their shopping as they go round.

The ASDA has recently fitted a couple of self-checkouts that are full size checkouts with conveyor belts.
From: milko25 Nov 2013 16:15
To: ANT_THOMAS 9 of 17
Yeah our Waitrose has had that scanner thingy for aaages but you had to sign up first or something, I've never bothered looking into it. Probably I should, it sounds useful.
From: cynicoid28 Nov 2013 05:27
To: koswix 10 of 17
3) Also, the error rate on them was astronomical.

Twice I've undercounted when paying in, once was only by £20 but the second was £100. If I'd used the self service till I wonder if the person checking the amount would think 'they've paid in £100 more than they've said -  I'm having that'.

But what if it's the other way round, I pay in £500 and put £500 on the paying in slip but the cashier miscounts and says I only paid in £400, what comeback would I have, how could I prove I actually paid in £500 ?
 

From: Manthorp28 Nov 2013 09:12
To: cynicoid 11 of 17
Given the degree of shit that would kick off if this happened with any sort of regularity, I assume they have two staff working alongside each other on inputting deposits.
From: koswix28 Nov 2013 12:35
To: cynicoid 12 of 17
You complain, they count it again. And you hope that they find the missing money this time.
From: cynicoid29 Nov 2013 18:11
To: ALL13 of 17
Or I go to an actual cashier, they count the money in front of me and it goes straight into my account.

Once I used an ATM and it swallowed my card, heard it drop into some sort of container. Went inside and they told me they couldn't do anything and to come back the following day. The next day they said they couldn't find my card in the machine and would have to cancel it and issue a new one. So where'd the card go ?
From: Oscarvarium (OZGUR)29 Nov 2013 18:23
To: cynicoid 14 of 17
Whatever the financial equivalent of Narnia is?

You can only get there if you're not looking for it.
EDITED: 29 Nov 2013 18:23 by OZGUR
From: milko29 Nov 2013 18:59
To: cynicoid 15 of 17
I'd go to an actual cashier but, you know, queues. I'm usually in and out before the first person in the queue's got anywhere, never mind the fourth or fifth. And there's also that horrid human interaction stuff too, bleugh.
From: CHYRON (DSMITHHFX) 1 Dec 2013 14:41
To: ALL16 of 17
Mrs.D was a teller for about a year. The pay and benefits were terrible (they made sure everybody stayed part time so there were no benefits), and she was under constant pressure to sell 'products' (credit cards, insurance) to people on pensions and welfare. This was for the most profitable and uncompetitive industry in the country.
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