With Windows Update and all security updates disabled?
Well it is an option I didn't expect to have (thought everything would be 8 or newer), but... why?
I don't want "ok, well I can't do that over the phone, so remind me to have a look at it when I'm next down".
I want "ok, well since I have the exact same hardware and OS I'll figure it out here then let you know what to do".